Terms & Conditions

Adeline only covers basic nail cutting, she is not a Podiatrist / Chiropodist or Foot Practitioner. ( If you book a visit, but have conditions not declared at initial phone / email contact that require such specialists, you will be charged half the full fee, accepting that Adeline will not be able to carry out any nail cutting.


You will be required to confirm that you do not suffer with any of the following that require the attention of Podiatrists / Chiropodists treatment.


. Diabetes / Reduced Sensation of Limbs


. Cancers of any origin / Disorders of the immune system 


. Blood Clotting Disorders


. Any Contagious Conditions / Infections / Life Threatening Allergies


Any Diarrhoea or Vomiting, temperature, cough or change is smell or taste before a planned visit, you agree to cancel your appointment.


Between my treatments, should any health conditions change, you agree to update Adeline prior to any further visits.


You agree to notify Adeline immediately should you / someone who has been in contact with you in person, at any point be diagnosed with Covid 19. This is in order to comply with Government Guidelines, so the relevant precautions can be taken as per Public Health England’s Guidance. 


As Adeline is trained in Nail Cutting only, should any other hand or foot care be needed, she will be able to provide contact details of relevant healthcare professionals.


You agree for Adeline to hold your contact details, including Next Of Kin and GP details of whom would only be contacted if it was in your best interests / emergencies.


You understand Adeline will have to wear all appropriate PPE during the time spent during my treatments, also that all equipment is completely sterilised between clients and no creams or sprays will be applied on my skin / nails in order to prevent any risk of reaction / allergy to products.


You will be able to leave a message on Snowdrop Nails phone anytime, understanding that responses may take a few hours due to her Care Work. ( When on holiday a message can be left on the phone, but will not be responded to until she returns from holiday )


If Adeline attends your address where you had failed to cancel, but do not want your nails done, you agree to pay a half price visit fee. ( 24 Hour notice period is required to cancel any visit without incurring this half price fee )


As Adeline is self employed with family, should she ever have an Appointment/ Emergency, illness suddenly arise, you will be contacted with as much notice as possible and there would be no fee charged.


You understand Adeline will endeavour to keep to times stated for my appointments, however realise there are occasions where she may be held up for any reason such as a client taking longer or traffic on the road. ( Should she ever be running more than 15 minutes behind, you will be notified by phone call. )


Adeline is a Senior Carer for over 20 years, covered by Liability Insurance, DBS Checked, First Aid Trained, along with many Qualifications that can be found on her website.


Adeline has extra training in Alzheimers / Dementia and Palliative Care, also as part of her service would be happy to support Clients restricted to their beds requiring nail care. 


For payment terms - You agree to make Payment by Card at each visit ( If you pay via Cash or Cheque this will incur an additonal charge to cover banks charges).

Any increase in payments each year will always be notified ( within 1 month of change )

You agree following every visit, to sign / for someone to sign on your behalf stating that you are happy with the nail care provided.