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Snowdrop Care

 

Having a vast knowledge of care and varying needs for people and their families, the one message from so many people over my time was the following issues they had faced at times with bigger Agencies.

 

  • So many different staff members, often high staff turnover
  • Staff not always able to keep agreed visit times
  • Huge variations in hourly rates
  • Lack of knowledge and understanding in some areas

 

So why am I different

 

 

I am ONE person dedicated to the care role, one face, on time, every time.

Also you will get the full hour you are paying for.

Via my qualifications page you can see the qualifications and level of experience I have, this is all I have ever done.

 

No enhanced rates for weekends.

 

I will treat you with the care I would give my own family, please see my testimonial pages where patients, their families, also care Managers and Nurses I have worked with share their experiences of my care.

 

About me

 

My name is Adeline Dalley, I am 37 years old, married with 3 children.

 

Care has been my career for 19 years and I love this role. 

 

I once sadly found myself having to whistleblow, which I did to protect Sir Douglas Baders wife, she was subjected to neglect in a Nursing Home where I worked. Her family have written a foreword in my book to thank me for protecting her, you can also find their testimonial on my care on the testimonial page.

 

The book is called 'Behind Those Care home Doors', which can be found on this website.

 

I have also co written a song with a London songwriter called 'Behind Closed Doors' to raise awareness of poor care and the importance of speaking out.

 

During my work with Alzheimers, this inspired me to design the Hydrate Me Band. For patients in hospital and care settings this can help raise awareness to staff if this person cannot eat or drink unless supported to do so. After a patient of mine was left dehydrated in hospital, despite them knowing her situation this was when I thought of the wrist band which has been met with support from the Care Quality Head.

 

 

Following this I was requested to be a keynote speaker for 'Action On Elderly Abuse' at their conference in London. Since then I have been up to meet with Esther Rantzen to discuss the importance of good care in the community and how isolation affects people.

 

My other passion is being a patron of the 'Edith Ellen Foundation' in Norwich, they are a National Independent Charity, inspiring attitudes that are always dedicated to kindness in care.

Have a look at the testimonial from the foundation on the Edith Ellen page.

We occasionally meet in London with Andrea Sutcliffe the head of the 'Care Quality Commission', striving to improve care.

The CQC link below on Andrea Sutcliffe's blog talks about our meeting in June, it gives just a little bit more information on how important safety and high care standards are to me.

http://www.cqc.org.uk/content/rainbows-and-clouds